Frequently Asked Questions
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Q: Do you only work on Corvettes and exotics? A: Charleston Supercar was created for sports cars. While we specialize in Corvettes, McLaren, Lamborghini, Audi R8, and Aston Martin, we service most modern sports cars and select luxury vehicles—provided we can meet OEM or better standards.
Q: How do I book? A: Use the "Schedule an Appointment" buttons across our site (they connect to our shop software). Prefer a call-back? Leave your info and we’ll reach out.
Q: What’s your diagnostics process and price? A: Diagnostics start at $175 for sports cars and $250+ for exotics. We use OEM-level tools and guided test plans—no parts-dart throwing. If more than an hour is needed, we’ll contact you before proceeding.
Q: Do you do alignments and track setups? A: Yes—precision 4-wheel alignments and street/track hybrid setups, including Mag Ride calibration and ride-height adjustments where applicable.
Q: Do you offer a warranty on your work? A: Yes. All labor is covered for 12 months or 12,000 miles (whichever comes first). Parts are covered under their manufacturer’s warranty. We’ll also help coordinate any warranty claims for parts we supply. (No warranty on customer supplied parts)
Q: Do you work on Porsche? A: Yes, case-by-case. If a Porsche-only boutique is a better fit, we’re happy to recommend options—or we can take care of you here.
Q: Do you work on daily drivers? A: We focus on sports cars, supercars, and select luxury. For non-performance vehicles, we generally service models 12 years old or newer. Share your info and we’ll confirm.
Q: What makes Charleston Supercar different from other shops? A: Charleston Supercar was built to be Charleston’s go-to service facility for sports cars and supercars. We combine factory-level training, advanced equipment, and a clean, upscale facility with an enthusiast-driven approach. Many customers tell us they’re proud to be part of the Charleston Supercar community.
Q: What if my car needs a service you don’t provide? A: If a service falls outside our scope, we’ll be honest with you and can recommend trusted specialists in the Charleston area. Our priority is ensuring your vehicle gets the best care possible.
Q: How do I schedule an appointment? A: Use the Schedule an Appointment buttons across our site — they connect directly to our shop calendar. Prefer a call-back? Leave your info and we’ll follow up during business hours.
Q: How far out should I book? A: Availability depends on the service and season. For routine maintenance, we can often book within a week. For larger jobs or performance projects, we recommend booking at least 2–3 weeks in advance.
Q: Do you offer pick-up or delivery? A: Concierge services may be available on request for high-value vehicles or out-of-town clients. Contact us to discuss arrangements.
Q: Do you install customer-supplied parts? A: To protect quality and warranty coverage, we normally source parts through our trusted suppliers. We can install customer-supplied parts, but please note that labor warranty does not apply in these cases. Share the details of the parts you’d like installed and we’ll confirm if we can help.
Q: Do you service track cars or modified vehicles? A: Yes, in select cases. We offer track-focused alignments, suspension adjustments, and performance upgrades. For highly modified or competition-use vehicles, we’ll review on a case-by-case basis.
Q: What forms of payment do you accept? A: We accept major credit cards, debit cards, and cash. For larger projects (like performance builds), deposits or prepayment for parts may be required.
Q: Do you require a deposit? A: For routine maintenance, no deposit is required. For performance upgrades or high-value parts orders, we typically require full prepayment for parts before scheduling installation.
Q: What happens if my car has an issue after service? A: Contact us immediately. We’ll inspect the issue under warranty guidelines. Our reputation is built on trust, and we stand behind the work we perform.
Q: Why choose Charleston Supercar over the dealership? A: Dealerships often lack flexibility and personal attention. At Charleston Supercar, you’ll get factory-trained expertise, transparent communication, and a clean, upscale facility built specifically for sports cars and supercars. We deliver superior service at a lower cost than dealerships — many clients tell us they prefer both our process and the trust they feel here.
Q: How do you keep cars safe? A: Our facility is protected by an advanced security system with 24-hour monitoring, interior and exterior coverage, and restricted access after hours. Vehicle safety is a top priority — we treat every car as if it were our own and maintain constant surveillance for your peace of mind.
“Didn’t see your question here? No problem — our team is always ready to help. Use the chat, give us a call, or schedule your appointment today. We look forward to welcoming you to the Charleston Supercar community.”
